Q & A 

Quick Answers About Your Stay at Samsen Street Hotel

• What’s the best way to contact the hotel?
  You can reach us via phone at Tel +662 126 7606, email at E-mail: info@samsenstreethotel.com or through our contact form on the website.
• What is the check-in and check-out time?
  Check-in is at 14:00 hrs. and check-out is at NOON.
• Do you offer early check-in or late check-out?
  Early check-in and late check-out are available upon request and subject to availability. Additional charges may apply.
• Are safety box available at the hotel?
  All guest rooms have a safety deposit box which is available free of charge.
• Can you provide an extra bed in room?
  Unfortunately, our rooms are not designed to accommodate an extra bed
• Are baby cots available?
  Baby cots available upon request.
• Do you provide an iron and board in the rooms?
  It can be borrowed for your use. Please inquire at the front desk.
• Can I modify or cancel my reservation?
  Modifications or cancellations can be made based on the booking terms. Please refer to the cancellation policy included in your booking confirmation.
• Do you offer airport transfers?
  Yes, we offer airport services for an additional fee. For more information please contact us at rsvn@samsenstreethotel.com
• Do you charge for WiFi access?
  WiFi access is complimentary for all in-house guests with user name and password provide upon check-in.
• Can I send a package to the hotel?
  Yes, you can send a package to the hotel prior to your arrival and pick it up upon check-in.
• How much do you charge for breakfast?
  Our Breakfast serve as buffet at 250THB/person.
• Do you have room service?
  Yes, we do. You can scan the QR code in your room to order food directly.
• Do you have laundry service?
  Yes, we do. You can check the price list in your room for more details.
• What is the voltage in Thailand?
  Power sockets in Thailand provide a standard voltage of 220V to 240V with a standard frequency of 50Hz.
• Can I leave my luggage at the hotel before my check in or after my check-out ?
  It will be our pleasure to keep your luggage before check-in or after check-out.
• What credit cards do you accept at the hotel ?
  Visa, Mastercard, American Express , Union Pay
• Can I book tours or excursions through the hotel?
  Yes, you can visit the tour counter located within the hotel.
• Is there any 7-11 nearby ?
  Yes, there’s a 7-Eleven nearby — just a 5-minute walk from the hotel.